Support

How to get help during your migration project and where to send feedback.

Product Tour

New to S4Ready? Take a quick interactive tour of the core workflow: Upload, Validate, Fix, and Export.

SAP ECC extraction guide

Step-by-step instructions for SE16N views, SQVI joins, and ABAP fallbacks so datasets stay Migration Cockpit ready.

Includes the ECC flat extract format (<ECC_TABLE>-<FIELD> headers) so uploads auto-map and flow through the Upload → Validation stages without surprises.

Open guide

In-app feedback

Use the Send Feedback button in the header to report issues, ideas, or onboarding questions directly from the screen you are on.

Feedback is routed to the S4Ready team with anonymized technical details so we can triage quickly without exposing your live data.

Ideas & roadmap

Vote on planned features or propose new ones so the product roadmap reflects real migration pain points.

Visit the Ideas page to see what other teams are asking for and to submit your own requests.

Project support

For production incidents or critical cutover support, use the channels agreed in your project statement of work.

Your implementation partner or Fenikstech contact will share contact details and SLAs outside of this demo environment.